Status
Pop-up Webphone in Chrome is not working
Resolved
Start Date:
04-08-2025 | 13:00
End Date:
05-08-2025 | 10:00
Calls via Webphone disconnected at 12:09 p.m.
Finished Maintenance
Affected Services:
Desktop App
Start Date:
01-08-2025 | 12:09
End Date:
01-08-2025 | 12:14
Maintenance Voys App iOS
Finished Maintenance
Affected Services:
Mobile App
Start Date:
22-07-2025 | 16:00
End Date:
22-07-2025 | 16:55
Delay of (voicemail) transcriptions
Resolved
Start Date:
10-07-2025 | 15:00
End Date:
10-07-2025 | 16:42
Problems with Webphone
Resolved Outage
Affected Services:
Desktop App
Start Date:
05-06-2025 | 08:20
End Date:
05-06-2025 | 08:30
Problems Voicemail Transcription
Resolved Outage
Affected Services:
Freedom
Start Date:
19-05-2025 | 11:54
End Date:
20-05-2025 | 16:30
Failure Voys App: User automatically offline after closing App
Resolved Outage
Affected Services:
Mobile App
Start Date:
07-05-2025 | 10:00
End Date:
07-05-2025 | 10:27
Disruption in colleague status in the Webphone, App and Queue Statistics.
Resolved Outage
Affected Services:
Freedom
Mobile App
Desktop App
Start Date:
01-05-2025 | 14:30
End Date:
01-05-2025 | 15:20
Webphone connectivity problem
Resolved Outage
Affected Services:
Desktop App
Start Date:
10-04-2025 | 16:29
End Date:
10-04-2025 | 16:36
Error when adding a mobile phone number in the Voys App
Resolved Outage
Affected Services:
Mobile App
Start Date:
31-03-2025 | 11:55
End Date:
02-04-2025 | 13:45