Problems Freedom portal, mobile app, webphone and website
Resolved Outage
Affected Services:
Phone Traffic
Freedom
Mobile App
Desktop App
Start Date:
11-03-2026 | 18:00
End Date:
13-03-2026 | 13:17
Description:
Since 5 p.m. we are experiencing unstable website and services due to DDOS attack. Thus, you may experience problems on our login portal, mobile app, webphone and websites. We are also seeing instability with our wholesale Mitel solutions.
Cause:
DDoS attack
Timeline
Resolved
13-03-2026 |
All services are working stably. We hereby close this notification.
Monitoring
12-03-2026 |
Currently, the problems seem to be over and the services are working properly again. We are closely monitoring the situation.
Update
12-03-2026 |
Due to another DDoS attack, you may experience the same problems with our services as yesterday. Our engineers are working on a solution.
Update
11-03-2026 |
The problems have been fixed and the services are working properly again.
Start
11-03-2026 |
The impact is broader than first reported. Besides the portal and webphone, other services that depend on it may also be affected. Our engineers are working hard to find a solution.