• Ask your customers – they know your brand better than you do

  Shaping a brand is a curious journey of discovery, paradoxically layered by excitement and anxiety. Somehow, it takes me back to those awkward teen years. Navigating through a minefield of insecurities, yet ruthlessly fuelled by a perpetual dose of starry-eyed optimism. Like using theories on branding, to cure teenage angst. One starts delving deep into those all too familiar existential…

  Guillaume de Villiers
  13 August 2018

• It turns out you can fall in love with telecoms – even in South Africa

  My first couple of weeks working at Voys have been an intriguing experience of discovery. Like most South Africans, I have become accustomed to an abusive relationship with the workplace, accepting hierarchical and bureaucratic company structures as the norm. I am therefore sceptical of any prospects who promise to be a knight in shining armour, especially when they conduct business…

  Guillaume de Villiers
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• Get the most from your phone system with Voys add-on packages

  With Voys, your calls travel over the Internet. This means you no longer need a physical phone line and PBX in your office. Your phone system is online, in the cloud. This has a number of benefits for Voys customers: real-time call detail records, free voicemail-to-email, clever settings for forwarding your calls, our smartphone app and much more. There are…

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Require more information?

• Can I forward calls to my cell phone?

  Absolutely! When you're using fixed phones, forwarding to you cell phone is a nice add-on. For instance when you're on the road a lot. You can also forward all inbound calls to your cell phone. We call this a Virtual Number. You can easily manage call forwarding via Freedom, your phone system in the cloud.

• Can I keep my number and how does it work?

  Your phone number is an asset. Move your number to Voys (We'll deal with Telkom).

  How it works

  • Complete the 'Keep your Number'-form online. It will generate text for a number porting mandate that will be mailed to you by your Voys contact person. You can print this mandate on your business letterhead and email it to us together with a recent invoice from your current provider, and a copy of the ID of the telephone account holder.
  • We'll then send the request to your current provider.
  • After submitting your request, we need to be patient. It can take up to 10 workdays to receive approval from your current provider. Your number will remain available in the meantime.
  • Once we have approval from your current provider, we will contact you to coördinate your preferred porting date.
  • On the day your number is moved over we will test to ensure that your number is working correctly and will be the first to call on your new line.

• How long does it take to activate

  No time at all! After some (RICA) paperwork is out of your way. We can set up your phone system in one workday. Do you require VoIP phones too? Add an extra day for shipping.

  • Give us a call Do you prefer the best advice ASAP? Call us on 021 012 5000 between 9AM-5PM. Your personal contact will send you a proposal within 1 workday. You'll be up and running in just a few days.
  • Request information Would you like us to contact you for proper advice? The best way is to send us an information request. One of our VoIP advisers will contact you within one workday and send you a proposal if requested. Your new phone system can be live within a few days.