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• Get the most from your phone system with Voys add-on packages

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Require more information?

• Can I forward calls to my cell phone?

  Absolutely! When you're using fixed phones, forwarding to you cell phone is a nice add-on. For instance when you're on the road a lot. You can also forward all inbound calls to your cell phone. We call this a Virtual Number. You can easily manage call forwarding via Freedom, your phone system in the cloud.

• Can I keep my number and how does it work?

  Your phone number is an asset. Move your number to Voys (We'll deal with Telkom).

  How it works

  • Complete the 'Keep your Number'-form online. It will generate text for a number porting mandate that will be mailed to you by your Voys contact person. You can print this mandate on your business letterhead and email it to us together with a recent invoice from your current provider, and a copy of the ID of the telephone account holder.
  • We'll then send the request to your current provider.
  • After submitting your request, we need to be patient. It can take up to 10 workdays to receive approval from your current provider. Your number will remain available in the meantime.
  • Once we have approval from your current provider, we will contact you to coördinate your preferred porting date.
  • On the day your number is moved over we will test to ensure that your number is working correctly and will be the first to call on your new line.

• How long does it take to activate

  No time at all! After some (RICA) paperwork is out of your way. We can set up your phone system in one workday. Do you require VoIP phones too? Add an extra day for shipping.

  • Give us a call Do you prefer the best advice ASAP? Call us on 021 012 5000 between 9AM-5PM. Your personal contact will send you a proposal within 1 workday. You'll be up and running in just a few days.
  • Request information Would you like us to contact you for proper advice? The best way is to send us an information request. One of our VoIP advisers will contact you within one workday and send you a proposal if requested. Your new phone system can be live within a few days.