Standard features for your business phone system

These features are included in all subscriptions. We also offer Call Recording which is subject to per use charges.

• The Voys App

  Make calls with your office number from your cell phone, toggle your availability, check recent call history and more.

• The Voys Webphone

  A softphone application that turns your computer into a fully fledged business telephone.

• Flexible call forwarding

  Redirect inbound calls to a cell phone or any external landline. Quickly toggle where to redirect via freedom.voys.co.za, browser plugin or Voys app.

• Call groups and hunt lists

  Group extensions and/ or cell phones to ring at the same time and/or hunt for the next available extension.

• Advanced dialplan

  Intelligently route inbound calls. Never miss a call.

• Real-time call logs and statistics

  Avoid bill shock. Realtime access to call detail records. In granular detail.
  With the call statistics dashboard you gain insight in the availability of your business.

• Voicemail to email

  Receive voicemail messages in your email. Listen to your voicemails on your PC, tablet or smartphone. Store or forward the message to a colleague.

• Dial-out restrictions

  Prevent abuse by restricting an extension to dial only certain numbers. (For instance South African landlines and cell phones only)

• Filters

  Block or allow certain numbers, area codes or countries. Or route your inbound calls differently according to the phone number of the caller.

• Fraud detection

  Voys Freedom automatically detects irregular call behaviour and notifies you before your phone bill spirals out of control.

• Self-service web portal

  Manage your phone system yourself through a beautiful and straightforward web interface, 24/7.

• Conference calling (3-way)

  Connect three callers together for a mini conference call.

• Click-to-dial

  Dial any phone number on any website with just a mouse click.

• Inbound number tagging

  Show what number was dialed when you have multiple phone numbers.

• Internal extensions

  Call or transfer to a colleague through an extension number (e.g. 201)

• Music on hold

  Play music or a message when a caller is put on hold or waiting in a call queue.

• Pickup group

  Answer your colleague's phone without leaving your desk.

View all features