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Features & Pricing | Business phone system
Standard features for your business phone system
These free features are included with your subscription.
- The Voys App
Make calls with your office number from your cell phone, toggle your availability, check recent call history and more.
- Flexible call forwarding
Redirect inbound calls to a cell phone or any external landline. Quickly toggle where to redirect via freedom.voys.co.za, browser plugin or Voys app.
- Call groups and hunt lists
Group extensions and/ or cell phones to ring at the same time and/or hunt for the next available extension.
- Advanced dialplan
Intelligently route inbound calls. Never miss a call.
- Real-time call logs and statistics
Avoid bill shock. Realtime access to call detail records. In granular detail.
With the call statistics dashboard you gain insight in the availability of your business. - Voicemail to email
Receive voicemail messages in your email. Listen to your voicemails on your PC, tablet or smartphone. Store or forward the message to a colleague.
- Dial-out restrictions
Prevent abuse by restricting an extension to dial only certain numbers. (For instance South African landlines and cell phones only)
- Filters
Block or allow certain numbers, area codes or countries. Or route your inbound calls differently according to the phone number of the caller.
- Fraud detection
Voys Freedom automatically detects irregular call behaviour and notifies you before your phone bill spirals out of control.
- Self-service web portal
Manage your phone system yourself through a beautiful and straightforward web interface, 24/7.
- Conference calling (3-way)
Connect three callers together for a mini conference call.
- Click-to-dial
Dial any phone number on any website with just a mouse click.
- Inbound number tagging
Show what number was dialed when you have multiple phone numbers.
- Internal extensions
Call or transfer to a colleague through an extension number (e.g. 201)
- Music on hold
Play music or a message when a caller is put on hold or waiting in a call queue.
- Pickup group
Answer your colleague's phone without leaving your desk.
View all features
Choose add-ons
Are you looking for a specific feature? Choose add-ons to optimally utilize Freedom.
- Messages
Welcome the caller or provide information such as: "Welcome at company X" or "In case of an emergency, please call 072 1234567."
- Opening hours
Auto'magically' adjust what happens when somebody calls your number outside office hours. For instance redirect inbound calls straight to your cell phone or voicemail.
- Auto attendant (IVR)
An Auto Attendant is like having a virtual receptionist. "Dial 1 for sales, dial 2 for support" etc.
- Call queuing
When your phones are engaged, this feature offers your callers the option to hold while they wait for the next available colleague to answer.
- Listen-in
Listen-in on a call to assist or monitor a colleague during a conversation.
- Conference calling
Your virtual conference room. Attend a conference call by dialling a dedicated phone number from any phone. Unlimited attendees.
- Web hooks
Web hooks are user-defined HTTP callbacks, triggered by an inbound call. It is commonly used for analytics or to integrate Freedom with your CRM.
With our business phone system you get billed per second. We do not round off to minutes. When calling your colleagues at a remote branch or other Voys subscribers, you even call for free! Start saving today.
Call rates
| Destination | Connection fee | Per minute |
|---|---|---|
| Landline numbers | R 0.30 | R 0.35 |
| 087 and 086 numbers | R 0.30 | R 0.35 |
| Cell phone numbers | R 0.30 | R 0.85 |
| Toll-free (0800) numbers | N/A | FREE |
| In-network (Voys-2-Voys) | N/A | FREE |
Note: All prices exclude VAT. The connection fee applies to outbound and successful calls only.
If you have any questions or if you’d like to get in touch: Please call us at 021 012 5000 or send us a message info@voys.co.za.
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