User status mistakenly remains 'online' after webphone closes
Resolved degraded performance
Affected Services:
Desktop App
Start Date:
24-04-2026 | 09:00
End Date:
24-04-2026 | 16:00
Timeline
Resolved
24-04-2026 |
The problem has been fixed.
Update
24-04-2026 |
Cause of the problem has since been found.
Start
24-04-2026 |
There is currently a problem with the user status within the webphone. When the webphone is closed, the user's status incorrectly remains at "online. A solution is being worked on.