Business Phone System for Small Businesses
Voys provides a simple, smart and scalable cloud-based business phone system for small businesses and SMEs. Give your team everything they need to manage business calls, connect with customers and work from wherever they are — without the complexity of a traditional phone system.
With Voys, you can manage business numbers, route calls, connect your CRM and use your phone system from your computer or mobile phone. And because there are no long-term contracts, you can easily scale your phone system as your business grows.
Get your Business Phone System
Give your customers a better way to reach you
When customers call your business, they expect to reach the right person quickly. A modern business phone system for small businesses makes that easier with smart call routing, availability, call queues and other tools that help your team handle incoming calls.
Voys helps SMEs move beyond the limitations of traditional business phone systems. Your team can see who is available, route calls to the right people and stay connected whether they are in the office, working from home or on the move.
A small business phone system that scales with you
Your phone system should grow with your business — not hold it back.
Add or remove users and services as your business changes, and give your team the flexibility to work from different locations. Voys also offers business phone numbers in more than 55 countries, helping your company stay connected as it expands internationally.
There are no long-term contracts, so you can scale your phone system up or down as your business needs change.
There are no contracts so you are free to scale up and down and have a solution that always fits your business and its size!
Integrate your business phone system with the tools you use
Your Phone System shouldn’t operate separately from the rest of your business.
Voys integrates with more than 100 business applications, including CRM, communication and help desk platforms. Connect your business phone system to tools such as Slack, HubSpot and Zendesk, so your team can access the information they need while speaking with customers.
You can also connect Voys with Microsoft Teams and other tools your team already uses.
If you’re replacing a traditional PABX, Voys provides a cloud-based PABX alternative with the features you’d expect from a modern business phone system.
Everything you need from a business phone System
Voys gives small businesses a complete virtual phone system that works through the internet. Set up your system online, manage users and call settings yourself, and give your team the flexibility to make and receive business calls wherever they work.
Smart call routing
Make sure customers reach the right person. Set up call routing and availability settings so incoming calls are directed to the appropriate team member or department.
See who is available
Give your team visibility over colleague availability and reduce unnecessary call transfers. Your employees can manage their availability so calls reach the right person at the right time.
See who’s calling with Context Popup
Give your team useful context when a customer calls. Context Popup can show information such as who the caller is, where they work and who they spoke to previously.
Easy-to-use virtual phone system
Set up and manage your business phone system through a simple online interface. Configure users, call settings and other features yourself without relying on complicated traditional phone systems.
A phone system that grows with your business
Add or remove users and services as your business changes. Whether you’re a small team today or growing into a larger SME, your phone system can scale with you.
Work from anywhere with your business phone system
With the Voys App and Webphone, employees can make and receive business calls from their mobile phone or computer, manage their availability and see which colleagues are available.
Take your business phone system international
Expanding beyond South Africa? Voys can provide business phone numbers in more than 55 countries, helping your customers reach your business wherever you operate.
Business phone system support
Get help from our customer happiness team when you need it. From setting up your phone system to managing users and features, our support team is available to help you get the most from Voys.
99.9% uptime and radical transparency
Our track record is consistent. And when we do encounter an issue, we share it. Big and small.
Unmatched call quality
Make crystal clear calls. Voys supports the industry-leading OPUS audio codec.
Voys Intelligence
Voys Intelligence turns your conversations into actionable insights so you can attend to queries quickly and efficiently.
Business phone system features for small businesses
Business phone system features for small businesses
A modern business phone system can do much more than make and receive calls. Voys gives SMEs the tools to manage customer calls and keep their teams connected.
Call routing and IVR
Direct callers to the right person or department with smart call routing and interactive voice response (IVR).
Call queues and ring groups
Manage busy periods and distribute incoming calls across your team.
Business phone numbers
Use professional business numbers and add numbers as your company grows.
Mobile app and Webphone
Make and receive business calls from your mobile phone or computer without being tied to your desk.
CRM integrations
Connect your phone system with your CRM and other business applications to give your team more context when speaking with customers.
Call recording
Record calls where appropriate and use conversations to improve customer service, training and internal processes.
Microsoft Teams integration
Connect your business telephony with Microsoft Teams and keep your communication tools together.
Voys Intelligence
Turn conversations into actionable insights and identify useful information from customer calls.
How much does a small business phone system cost?
The cost of a business phone system depends on the number of users, phone numbers and services your business needs.
Voys uses a flexible monthly model designed for businesses that want to scale their phone system without being tied to a long-term contract. Your costs can include your users, phone numbers and call usage, depending on the services you choose.
Unlike a basic business phone line, a modern cloud phone system can include features such as call routing, mobile calling, integrations and team availability as part of your overall solution.
Voys PricingMore than 19,000 SME businesses
rely on Voys for their Virtual Phone System every day and call an average of 408,000 minutes per day via our reliable platform.
More than 20 years of experience
Starting in 2006, we are still one of the fastest-growing telephony providers in Europe and South Africa.
Top-rated VoIP provider
Don’t take our word for it, read directly what our customers say. Being the most-loved telecom provider is what gets us out of bed each morning.
Make your business available the way you want
Choose a simple, smart, and reliable cloud based business phone system for your business.
