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Privacy and accessibility

Privacy policy

Voys Telecom SA (Pty) Ltd has a strong commitment to providing excellent service to all of our customers and visitors of this Website, including respecting concerns about privacy. We only save ‘hits’, not visitor and usage data, except when the visitor submits a contact or feedback form. Voys Telecom SA (Pty) Ltd will explicitly ask when we need information that personally identifies you or allows us to contact you (“personal information”). Generally, this information is requested when making reservations; when requesting a particular service. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

The purposes for which Voys Telecom SA (Pty) Ltd will use your personal information are as follows: to transact with you via the website or email regarding purchase and reservation, to provide services to you via our website; to inform you of new features, services, special offers and products (provided you have consented to receiving such marketing material); to enable us to process, validate and verify reservations and requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.

Voys Telecom SA (Pty) Ltd shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on Voys Telecom SA (Pty) Ltd; (b) to protect and defend the rights or property of Voys Telecom SA (Pty) Ltd, and (c) for the purposes of distributing same to various employees and/or third parties who assist Voys Telecom SA (Pty) Ltd in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third-party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies.” “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customised delivery of information) available on our Websites.

WHILST VOYS TELECOM SA (PTY) LTD IS OF INTENT TO TAKE REASONABLE MEASURES TO KEEP PERSONAL INFORMATION ABOUT YOU CONFIDENTIAL, IT SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION.

Services that use cookies

Google Analytics

We use Google Analytics to analyse the traffic that is processed on Voys.co.za. So we can see where visitors are based and how they landed on Voys.co.za. Details such as screen resolution are also traceable. It’s a very pleasant tool to keep a website suitable for all visitors and to continuously implement improvements on the website.

Vimeo, Youtube

We make use of the video services of Vimeo and Youtube. The videos that we use on Voys.co.za are hosted by these video websites.

Content management and user-friendliness

This website makes use of Open Source Content Management System WordPress and is designed to guarantee accessibility and user-friendliness. Voys.co.za is compliant with the guidelines of the Web Content Accessibility Guideline (WCAG 2.0). In case you find that the website does not comply in any way, please contact us via info@voys.co.za

Accessibility

In the design of the website, we have taken into consideration the various ways that people access the internet, to ensure that the use of this website is clear and easy for everyone.

The design of the website is responsive and written in HTML5 and RSS feeds are available.

We use HTML5 and CSS, technologies that are compliant with the guidelines of the W3C, because we are convinced that user-friendliness and accessibility are essential. In case you find that this website does is not working properly in this regard, please contact us via info@voys.co.za.