About Voys Telecom
Setting a new standard in customer delight
Voys Telecom strives to unlock the immense potential of South African business by pioneering the kind of customer service South Africans have a right to. Our mission is to provide premium voice communications services to modern South African SMEs in order for them to run their businesses better and seamlessly connect with their customers.
What to expect from Voys Telecom
Voys is founded upon a vision of a South Africa where people can expect and receive excellent service from organisations and hold them accountable by voting with their wallet. Every South African company deserves a tailored telecom solution that is both highly professional and exceptionally affordable. We empower businesses to self-manage their phone systems. From anywhere, anytime. Just the way it should be.
At Voys we liberate not only our clients but also our colleagues. We don’t believe in rigid management systems but in the independence, initiative, discipline, responsibility and maturity of every colleague. Our secret is simple: happy colleagues = happy customers.
Voys Telecom Values
The Voys values form the foundation of who we are. They are the DNA of our brand and are integrated into our company and our colleagues. They play a major role in creating a vibrant business environment and sustain our ability to maintain an industry-leading customer rating.
Open
We are open and transparent in what we do, how we do it, and why we do it. We develop open technology with an open mindset and we share our knowledge freely.
Supportive
We care about the organisation we are, the work we do, and the people with whom we do it. We are friendly, considerate, helpful, and cooperative.
Equal
We don’t look at your job description, we don’t look at your title. We look at who you are and what you do. This is the glue that unites us as a team, both professionally and socially. We treat everyone as equals because we are all different yet equal.
Evolving
Change is a verb that we embrace, both in the way we work and in the technology we develop. We ask the “why” question and challenge the status quo. We push ourselves to be 1% better every day. This ethos fuels our appetite for continuous growth.
How did Voys Telecom start?
Voys was founded in 2006 as a spin-off of TNO, the leading organisation for applied scientific research in the Netherlands. Headquartered in Holland, Voys subsequently expanded to the republic with Voys South Africa founded in Cape Town in 2013. The company has since further grown into the Belgian and German markets. Voys has been a Deloitte Technology Fast50 company for 4 years in a row.
Voys company culture
Voys believes in the individual’s capacity to successfully manage their professional lives. This means every colleague knows exactly what they are responsible for doing and by when. However, they are free to determine for themselves the optimal manner in which to achieve these goals. Most importantly, as a self-managed organisation, all voices of Voys are heard at every level.
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