Voys’ Hosted PBX can relieve your business from some of the grief brought on by Eskom’s load shedding. We keep your phone system up when the power goes down.

Load shedding is back in South Africa. While many regions have been able to enjoy a relatively steady and predictable power supply for quite some time, the country is once again getting used to frequent power cuts.

This can have a major impact on businesses, especially those that do not have the luxury of backup power supplies such as generators. Fortunately, being without power doesn’t have to mean that business grinds to a halt. Traditionally, phone systems (PBX) go down when the phone line or power goes down.

But because the Voys Hosted PBX is cloud-based, it’s not affected by load shedding. Our servers are located at first-class datacentres with emergency power supplies in place. If a server should go offline, a server in another geographic location seamlessly takes over.

And, in case your office is struck by a power failure or loss of internet connection, your Voys PBX will stay online. Your business’ welcome message and auto attendant will remain active and inbound calls can automatically be rerouted to the cellphones of your colleagues.

Furthermore, outbound office calls can be made from cellphones by using the Voys App or softphone. The app sends out the caller ID of your business and your Voys account is centrally billed.