Load-Shedding?Bring it On!
Keep your Business Phones Ringing during Load-Shedding.
Ensure your business phones keep ringing even during load-shedding with Voys’ resilient VoIP solutions.
When power goes down, your phone system stays up and running, thanks to our robust infrastructure and strategic server placements.
Always on
Because the Voys Hosted PBX is cloud-based, it is not affected by load-shedding. If a server goes offline, a server in another geographic location seamlessly takes over.
Call forwarding
No power, no problem! Automatically redirect calls to a cell phone number, another landline number, your Mobile app, or your Webphone during load-shedding.
Complete control
Manage your own phone system from anywhere at any time with our user-friendly self-service web portal. Should you need assistance, our skilled technicians are just a phone call away.
How does it work?
You are fully in control of how your calls are routed during load-shedding. The system is entirely flexible to integrate with the calling devices you have available. There is no one-size-fits-all setup to serve every scenario. Some offices might have a UPS in place to power devices, and other offices might not.
The system is optimised to automatically detect the availability of each device and then route your calls accordingly. You can even route calls to a colleague in another city or country.
VoIP and Load-Shedding: Uninterrupted Communication
Load-shedding doesn’t have to disrupt your business operations. Voys utilises international servers located in top-tier data centres equipped with emergency power supplies. This setup ensures that your VoIP phone system remains operational during power outages, keeping you connected with clients, partners, and colleagues without interruptions.
Why Choose Voys for Reliable Communication?
Voys stands out as your reliable partner in business communication, offering:
- Resilient Infrastructure: Our international servers are housed in secure data centres with backup power systems, guaranteeing uptime and continuity during unexpected load-shedding outages.
- Seamless Connectivity: Enjoy uninterrupted communication with Voys’ VoIP solutions, designed to adapt to challenges like load-shedding and maintain productivity.
- Expert Support: Our dedicated support team is available to ensure smooth operations and quick resolution of any technical issues, providing peace of mind during critical business moments.
Stay connected with Voys
Don’t let load-shedding affect your business. Discover how Voys can keep your communication channels open and reliable during power disruptions. Learn more about our resilient VoIP services and safeguard your business communication.
Always ON
Whether it’s load-shedding, or you are traveling, your business lines are always reachable. Enjoy excellent support with fixed user costs and free national calls. Cancel anytime. The power is in your hands.
Get a quote and sign upVoIP and load-shedding
Like the shrill shriek of Hadedas in the morning, load-shedding is an unwelcome intrusion that isn’t going away anytime soon. However Voys’ peerless VoIP platform, aptly named Freedom, ensures that Eskom’s blithering doesn’t bliksem your business.
It’s hard to look on the bright side of life when the lights keep going off. But we South Africans are a resilient and resourceful lot. When life gives us lemons, we make lemonade. When life refuses to give us electrons, we switch to VoIP to keep the phones ringing.
Freedom, the Voys Hosted PBX, relieves your business from much of the grief brought on by Eishkom. We keep your phone system up when the power goes down.
Even if you’re not investing in UPS’s and inverters, being without electricity or access to the internet doesn’t mean business has to grind to a halt. A normal phone system flatlines as soon as the power goes out. But, because the Voys Hosted PBX is cloud-based, it’s not affected by load-shedding. All our servers are in data centres with emergency power supply: should one go offline, a server in another geographic location seamlessly takes over.
If your office is struck by a power failure or loss of internet connection, your Voys PBX stays online and you won’t miss a single call. Your business’ welcome message and auto attendant (IVR) always remain active. You determine, in your dialplan, how inbound calls are routed according to your specific requirements. Calls are automatically routed according to the devices available on your network. Typically, these devices include – but are not limited to – deskphones, mobile phones and computers.
The system detects which devices are available and routes calls according to your preference. If a call is not answered, the system moves to the next available device in the queue, be it in SA or abroad. The system keeps trying until the call is answered by you or a colleague. In the highly unlikely case that all your devices are without internet, calls can be forwarded to your cellphone or any other fixed line destination. If the call still remains unanswered, it will eventually hit voicemail. Voicemails recorded by customers are sent directly to your email inbox.
Similarly, outbound office calls can be made from desk phones, softphones (e.g. the Voys 4G App for mobile and Webphone for computers). The Voys softphone app sends out the caller ID of your business just like it would if you were calling from a deskphone: as far as your customers are concerned, it’s simply business as usual.
Never miss a call!
We keep your phone system up when the power goes down. With Voys boasting over 10,000 delighted business customers, you are in the best of company.
Get a quote and sign up