What improvements and new features are we currently finalising? Below is a list of updates coming soon.
Please note: It’s challenging to predict exactly when a feature will be ready or when it will be released. Occasionally, we might prioritise other features that are more important for our clients, which could delay some updates we are working on.
Here are a few exciting updates we’re busy with, and they’ll be available soon!
Improved Voicemail Transcription – Currently, voicemail transcriptions may not always be accurate, with parts of the beginning or end sometimes missing. We’re working on fixing these issues, and soon transcriptions will be complete and error-free.
Voicemail Sentiment Analysis – We’re introducing sentiment analysis for voicemail messages. This will evaluate the tone of each message—whether it’s positive, neutral, or negative—and include the analysis in the email you receive when a new voicemail is recorded.
Easily Connect Your CRM System – Right now, if you want to link your CRM system to Freedom or create a new user, you need to submit a request, and we’ll handle it for you. Soon, you’ll be able to manage these tasks directly in Freedom—whether it’s adding the connection or creating users.