What is VoIP?

Voys telecommunications clothing

VoIP is an acronym of Voice over Internet Protocol and it simply means calling over a data network i.e. the internet.

VoIP connects phone calls via the internet

Calling over a data network (internet connection) has some great advantages. Flexibility and savings of 30 to 60% on operational telephone costs are generally seen as the most important benefits.

Benefits of switching to VoIP include

  • Easy and inexpensive to set up
  • Corporate functionality at small business costs
  • Retain your old phone number or get a new one
  • Scales with your business
  • Work from anywhere

Read more about the other benefits of Voice over IP?

What do you need for VoIP?

  • Working remotely with VoIP

    #1 Reliable internet connection

    To switch to VoIP, first of all you will need a reliable and fast internet connection. This can be a mobile connection such as LTE, or fixed technologies such as ADSL, fibre, wireless WAN etc. To find out if your internet connection is up to speed, please contact us. We’re happy to discuss all the possibilities with you.

  • Yealink VoIP phone

    #2 VoIP device

    VoIP can be used on your mobile phone, computer, and via specialised VoIP hardware (e.g. desk phones, cordless DECT phones etc.). To tap into the full potential of VoIP, we recommend using your dedicated VoIP hardware alongside softphone applications such as our 4G app for mobile and Webphone for computers.

  • Voys Telecom colleague smilling

    #3 Voys subscription

    Our Freedom Unlimited offering is user-based. You can add and remove users at your leisure, so your phone system seamlessly scales with your business. Freedom Unlimited includes free national calls (fair useThe fair use threshold is set to 500 outbound minutes per User per month. Minutes are pooled. Read more via the link. applies), comprehensive business features, and each user can connect up to 3 devices (deskphone, mobile, and PC). Sign up now, and be ready to start calling within one working day. Cancel anytime and enjoy excellent support.

Get a quote and sign up

Want to learn more about VoIP and what it can do for your business? Call us on 021 012 5000, or

Get a quote and sign up Arrow long right
Voys Telecom colleague playing chess