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Problems with Incoming Calls on the Android App
Resolved Outage

Affected Services:
Mobile App
Start Date:
30-06-2026 | 08:06
End Date:
30-06-2026 | 10:08
Description:

We are currently experiencing an issue with our Android app. Incoming calls are not being routed to the app. We recommend that you set up call forwarding to your cell phone number or to another device, such as the Webphone or a landline. Our Apple app is working without any issues.

Timeline

Resolved
30-06-2026 |

We've identified the cause: it was a change that Google implemented, which affected our mobile middleware. We've updated the software, and the issue has been resolved.

Update
30-06-2026 |

We're seeing incoming calls for the Android app again. The investigation into the cause is still ongoing.

Start
30-06-2026 |

We are currently experiencing an issue with our Android app. Incoming calls are not being routed to the app. We recommend that you set up call forwarding to your cell phone number or another device, such as the Webphone or a landline. Our iOS app is working without any issues.