Call recordings and call transcriptions not visible
Resolved degraded performance
Affected Services:
Freedom
Start Date:
20-05-2026 | 11:00
End Date:
21-05-2026 | 09:00
Timeline
Resolved
21-05-2026 |
The problems have been fixed. All recorded calls and call transcriptions are visible again in the Freedom PBX.
Start
20-05-2026 |
The call recordings and call transcriptions are not currently visible in the Freedom PBX. The recordings and transcripts have not been lost, but are not being linked correctly, so they cannot be found. We are working on a solution. Once the issues are resolved, all missing recordings and transcripts will be available again.