There are problems with transcriptions of voicemail messages. You will receive the audio files of voicemail messages as usual in your mailbox. Transcription is currently missing.
Impact:
Users who have activated voicemail transcription
Cause:
Unknown
Timeline
Resolved
20-05-2025 |
The outage seems to have been resolved. Voicemails and recorded calls are being transcribed again. If you are still experiencing disruption please contact us.
Start
19-05-2025 |
In addition to voicemail transcriptions, call recordings are also not being transcribed. It's not clear what is causing the problem. As a result, we can't estimate when it will be resolved. We will keep you updated via this page.