All updates

Problem with user status
Resolved Outage

Affected Services:
Freedom
Start Date:
26-02-2025 | 12:50
End Date:
26-02-2025 | 14:40
Impact:
User status

Timeline

Resolved
26-02-2025 |
The cause of the problem has now been identified. Due to an error during maintenance on our user status service, statuses were no longer passed on. As a result, users whose statuses were set to 'offline' and 'available only to colleagues' were still receiving calls.
Monitoring
26-02-2025 |
The problem with user status has been resolved.
Start
26-02-2025 |
Currently there is a problem with user status. We are investigating where the problem lies. Please stay tuned via this page.