All updates
20-05-2025 |
19-05-2025 |
Problems Voicemail Transcription
Resolved Outage
Resolved Outage
Affected Services:
Freedom
Start Date:
19-05-2025 | 11:54
End Date:
20-05-2025 | 16:30
Description:
There are problems with transcriptions of voicemail messages. You will receive the audio files of voicemail messages as usual in your mailbox. Transcription is currently missing.
Impact:
Users who have activated voicemail transcription
Cause:
Unknown
Timeline
Resolved
The outage seems to have been resolved. Voicemails and recorded calls are being transcribed again. If you are still experiencing disruption please contact us.
Start
In addition to voicemail transcriptions, call recordings are also not being transcribed. It's not clear what is causing the problem. As a result, we can't estimate when it will be resolved. We will keep you updated via this page.