South African Public Holidays

Frequently asked questions

• Can I schedule my Voys phone system differently for public holidays?

  Yes! With Voys, you can set special holiday schedules using the Opening Hours Filter or Dialplan. This ensures calls are routed correctly when your office is closed, without missing important customers.

• Will customers know if my business is closed on a public holiday?

  Absolutely. You can set up custom voicemail messages or automated greetings to inform callers that your office is closed for the holiday and when you’ll be available again.

• Can I still receive calls on public holidays?

  Yes! Voys allows you to forward calls to mobile phones or other team members even when your main office is closed. This keeps your business accessible without needing anyone at the office.

• How do I update my business hours for upcoming public holidays?

  You can update your business hours in the Voys admin portal or app. Simply mark the days as closed or adjust your Opening Hours Filter for that date.

• How can Voys help my business stay professional on public holidays?

  By setting up automated greetings, holiday hours, and call forwarding, Voys ensures that customers receive a professional response even when your team is off, maintaining your brand’s reliability.