Security & Responsible Disclosure

It is important that our systems are secure. If you find a vulnerability in one of our systems we would like to hear about it. We will then take the necessary measures as quickly as possible to remedy the vulnerability found.

To deal responsibly with found vulnerabilities, we follow a number of guidelines. You may hold us to these when you find a vulnerability in one of the systems.

If you are familiar with PGP you can send an encrypted e-mail to security@voys.nl. It is nice if you include your e-mail address and phone number, because we would like to thank you personally for your help. We do not have a bug bounty program. If you are not familiar with PGP you can use our Responsible Disclosure form below.

You should keep the following things in mind

  • Make a disclosure as soon as possible after a discovery of the vulnerability.
  • Do not share the information about the security problem with third parties. We are very quick with patches.
  • Try not to take your actions beyond what is necessary to demonstrate the security problem.

Thus, you are not allowed to

  • post malware.
  • make copies of, modify or delete data.
  • make modifications in or to our systems.
  • repeatedly gain access to the system or share access with others.
  • use so-called “bruteforcing” of access to systems.
  • uses denial-of-service or social engineering.

You should expect from us

  • that, taking the above into account, we will not attach any legal consequences to this report.
  • we will treat your data confidentially.
  • we will mention your name -if you wish- on our security wall of fame.
  • after making a report, we will let you know quickly how we are processing it and when you can expect a solution.
  • let you know when the report has been processed.
  • that we resolve the report as quickly as possible, taking into account the impact of the report made.
  • we thank you -appropriately- for your help. Note: We do not have a bug bounty program

Thank you for your help in keeping our systems safe.

Your old Voys account details

To start, please provide us with your old Voys account details. This is the business information in your contract with us.

Your new Voys details

Please provide us with the new details of your Voys account.