Best rating among VoIP service providers

Voys is rated as one of the best business VoIP service providers in South Africa. Our secret? We cultivate a joyful work environment, because we understand that happy colleagues mean happy customers. Voys is proof that VoIP service providers in South Africa can and should do better. Our purpose is to empower and inspire other businesses to become more people-centric.

Voys customer reviews

The proof is in the pudding! Our customer satisfaction score is the highest in the telecommunications industry. But, don’t just take our word for it. Read first-hand what Voys customers have to say about us. Our reviews are 100% unfiltered, because we choose to take the good with the bad.

9.6
  • Dunamis Emporium

    Noel Nyathi
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    A group of very smart people who live the values of giving true customer experience. I was up and running within hours, highly impressed!
    10
  • Infiniti Brand Studio Pty ltd

    Kagiso
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    The service is great, the consultants are are very friendly and they give an update all the time. The only issue is the voys app on my phone. 1 when I make a call I struggle to end the call I have to switch my phone off to end a call. 2 When making a call most of the time the network is very bad and I will be forced to use 2 way step call, which is more expensive.
    8
  • BSC Consulting

    Bradley Chapman
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Its extremely difficult in Finding a service provider who provides 'professional & value for money services'. I've searched and used a few of the services rated TOP in google, but they compromise on after sales. VOYS assisted me immediately and setup my account and lines within hours, where other providers have a 5 days waiting period. I would highly recommend your services and now on the way to becoming a reseller. Keep up the good work Thea, Athini and team.
    10
  • Themba Customer care Management

    Themba
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    So far so good
    10
  • Stam Products

    Sjane
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    It is easy to use and easy to speak to an actual person if you have questions or problems. The mobile app works well. The on-the-spot customer service…UNBEATABLE!
    10
  • TMI-SSP (PTY) LTD

    Thabo Mashiloane
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Thank you for the friendly team that is always available to assist Thank you for the very short waiting time (less than 5 minutes) to get assistance. I don’t know why more people don’t know about VOYS because this is the best telephone service provider that I have ever dealt with and your systems are so easy to use, thanks for the effort because it makes my business efficient...
    10
  • H-Tee Construction

    Leza
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Excellent service received will recommend VOYS 100%!!!
    10
  • The Skills Clinic (Pty) Ltd

    Elaine Harman
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Over the moon, and love my consultant who is super! Such a relief after having a horrible experience with NSN!
    10
  • SQM Laboratory Solutions

    Angela
    Happy with solution?
    Happy
    Pleasant contact?
    Pleasant
    Review
    Customer service good, the system is good though the app tends to have issues at times.
    9
  • Melco Cheese

    Melané de Villiers
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    We are very satisfied with the excellent service we received from Voys and their staff, since our initial call to the actual installation of our phones. All were handled in a very professional manner and they met every promise they made. Installation of the product very simple and we have a communication channel with Voys staff 24/7 who personally take care of our inquiries. Well done VOYS!!
    10
  • Concept Fitness

    TYY FORD
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I recently cancelled my service with my previous service provider whilst trying out VOYS, I'm extremely satisfied with the service and quality of the calls.
    10
  • The Holy Gospel Christian Church In Zion

    Elizarah Tivani
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I'm very very satisfied and happy this service
    10
  • 2Life Travel

    Adriaan
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I believe you mentioned that you are still in your Beta stage so I look forward for that last few glitches to be sorted out as well, but I am otherwise very satisfied with the service that I have received from the personnel and the technical/practical side also. This really is freedom for me.
    10
  • Cateco trading enterprise

    Nkateko Mbhalati
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Excellent service, keep it up :)
    10
  • Meatongrant

    Mariaan
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    10
  • Hint Hunt

    Mark Schutte
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Great' efficient and professional service. Well done VOYS.
    10
  • Guardian Angels Career Guidance (Pty) Ltd

    Jack Marike
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Awesome service. The only regret I have with Voys is why I didn't discover it earlier.
    9
  • Company Business Cards Pty Ltd

    Jacques Mulder
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I was waiting to see how the call quality would be when outside of SA. Call quality was very clear and volume correct with no delay. I can highly recommend Voys. Especially if you want to do business from over seas.
    10
  • The Mesane Group (Pty) Ltd

    Dane Mesnae
    Happy with solution?
    Happy
    Pleasant contact?
    Pleasant
    Review
    Service is great. But paying setup fees for every service setup is over the top and a bit ridiculous but I guess it is worth the convenience and security for those who do not know how to use FreePBX. I think overall their services are good and you won't be mistaken by going with them. Setting things up is almost instant. keep up the good work guys!
    8
  • Platinum Allaince Logistics Pty Ltd

    Leslie
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Signing up was SUPER easy, service received was amazing and literally was set up in a under a week!!
    10
  • BA Labour

    Ivan
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Very good service. Easy to setup and expand.
    10
  • Samambu Funerals

    PJ
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Remarkable Service! I have been using Voys for nearly a month now and I must say I am more than satisfied with EVERYTHING. I even placed my second order. If Professional Service is what your looking for than I highly recommend VOYS.
    10
  • African Lynx Travel

    Sarah-Jane
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Great, efficient service. Thank you, Thea!
    10
  • Maxilux

    Billy
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Excellent and friendly service from Thea. Received regular feedback during the whole process. Setup was easy thanks to the devices being preconfigured by Voys before being delivered. I would highly recommend Voys as an alternative to Telkom landlines.
    10
  • Rocketseed

    cheryl
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review

    I had questions that were answered quickly and everything I wanted i.e. certain features activated. I was assisted and provided links to help me find my way. However, whenever I requested assistance it was provided

    10
  • Optispec

    Marilize van Staden
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    It was a great pleasure dealing with Thea during the application process. The phone line is very clear. We are very happy with our choice of provider so far.
    10
  • Webskill(Pty) Ltd

    Chris Stevens
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I am delighted to have finally found a solution to my telephone needs - a 'virtual switchboard' that I can configure, control, and change when necessary. My experience with Voys has been a pleasure - the solution is simple to use and was explained clearly, they are responsive and efficient, and they seem to care!
    10
  • CATICA Projects (Pty) Ltd

    Caiphus Muleele
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I'm looking forward to doing more business with Voys
    10
  • Armer Properties

    Rolo Armer
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Unbelievable service and the ultimate solution at a really good price. I have made the inquiry the morning, by lunchtime my fees where paid and with in minutes Thea Abrahams had Armer Properties set up and running. No more telephone cables in my office, no costs calls in between my team and I can manage their individual call spend, plus be in control of all incoming calls with a very professional answering service. Big thank you to Thea and I must congratulate her on great, friendly service and offering me a product that is 24/7 real time available.
    10
  • Quantum Quest

    Peter Southey
    Happy with solution?
    Happy
    Pleasant contact?
    Very pleasant
    Review
    Form the start I found your customer interaction very pleasant. You came across as so keen to help us get our job done and was impressed at how you worked your way through some of the troublesome issues we experienced - especially that you were prepared to make changes.
    10