Best rating among VoIP service providers

Voys is rated as one of the best business VoIP service providers in South Africa. Our secret? We cultivate a joyful work environment, because we understand that happy colleagues mean happy customers. Voys is proof that VoIP service providers in South Africa can and should do better. Our purpose is to empower and inspire other businesses to become more people centric.

Voys customer reviews

The proof is in the pudding! Our customer satisfaction score is the highest in the telecommunications industry. But, don’t just take our word for it. Read first-hand what Voys customers have to say about us. Our reviews are 100% unfiltered, because we choose to take the good with the bad.

9.6
  • Platinum Allaince Logistics Pty Ltd

    Leslie
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Signing up was SUPER easy, service received was amazing and literally was set up in a under a week!!
    Improvements
    -
    10
  • BA Labour

    Ivan
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Very good service. Easy to setup and expand.
    Improvements
    -
    10
  • Samambu Funerals

    PJ
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Remarkable Service! I have been using Voys for nearly a month now and I must say I am more than satisfied with EVERYTHING. I even placed my second order. If Professional Service is what your looking for than I highly recommend VOYS.
    Improvements
    -
    10
  • African Lynx Travel

    Sarah-Jane
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Great, efficient service. Thank you, Thea!
    Improvements
    -
    10
  • Maxilux

    Billy
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Excellent and friendly service from Thea. Received regular feedback during the whole process. Setup was easy thanks to the devices being preconfigured by Voys before being delivered. I would highly recommend Voys as an alternative to Telkom landlines.
    Improvements
    -
    10
  • Rocketseed

    cheryl
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review

    I had questions that were answered quickly and everything I wanted i.e. certain features activated. I was assisted and provided links to help me find my way. However, whenever I requested assistance it was provided

    Improvements
    -
    10
  • Optispec

    Marilize van Staden
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    It was a great pleasure dealing with Thea during the application process. The phone line is very clear. We are very happy with our choice of provider so far.
    Improvements
    -
    10
  • Webskill(Pty) Ltd

    Chris Stevens
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I am delighted to have finally found a solution to my telephone needs - a 'virtual switchboard' that I can configure, control, and change when necessary. My experience with Voys has been a pleasure - the solution is simple to use and was explained clearly, they are responsive and efficient, and they seem to care!
    Improvements
    -
    10
  • CATICA Projects (Pty) Ltd

    Caiphus Muleele
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I'm looking forward to doing more business with Voys
    Improvements
    -
    10
  • Armer Properties

    Rolo Armer
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Unbelievable service and the ultimate solution at a really good price. I have made the inquiry the morning, by lunchtime my fees where paid and with in minutes Thea Abrahams had Armer Properties set up and running. No more telephone cables in my office, no costs calls in between my team and I can manage their individual call spend, plus be in control of all incoming calls with a very professional answering service. Big thank you to Thea and I must congratulate her on great, friendly service and offering me a product that is 24/7 real time available.
    Improvements
    -
    10
  • Quantum Quest

    Peter Southey
    Happy with solution?
    Happy
    Pleasant contact?
    Very pleasant
    Review
    Form the start I found your customer interaction very pleasant. You came across as so keen to help us get our job done and was impressed at how you worked your way through some of the troublesome issues we experienced - especially that you were prepared to make changes.
    Improvements
    -
    10
  • South African Van Lines

    Kyle Tiltman
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Highly Recommend, Voys has one of the best customers service team in South Africa, Hands down. Sakhe is undoubtable one of best agents out there when it comes to customer service. A truly valuable service so far.
    Improvements
    -
    10
  • Jou Nutsman

    Stephan Kruger
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Call quality is exceptional. Good job guys. Happy client
    Improvements
    -
    10
  • Hope Tee Consulting

    Sino
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Voys is really affordable and that adds to my company's convenience. My contact is always available and keen to assist me. Voys offers a such an amazing service. Thank you!
    Improvements
    -
    10
  • Ingqaka Yoluntu pty ltd

    Gary scott
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Thank you for excellent service
    Improvements
    -
    10
  • Rubber United (Pty) Ltd

    Mark
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    From the very beginning when I did my inquiry, the contact was very professional, accurate and pleasant. Gave us a good advise, suitable to the company for what we need now and are growing to. Processing went smooth, including the installation. In case of issues or questions, the contact with the helpdesk is reassuring and professional. Really happy with our choice for Voys and will definitely recommend.
    Improvements
    -
    10
  • Triple orange

    Hanlie
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Always very helpfull and friendly. If you need assistants, they make a plan to help you and if you leave a message, somebody Will phone back! Thanks guys you great!!
    Improvements
    -
    9
  • Spa Guru CC

    Gary Halberstadt
    Happy with solution?
    Very happy
    Pleasant contact?
    Pleasant
    Review
    Finally made the switch to a VOIP solution and we chose Voys due to their great control panel and configuration options. They're also reasonably priced and I'm seeing the benefits in terms of monthly cost savings in comparison to our previous fixed line provider.
    Improvements
    -
    10
  • CIBI IT Group

    Baruch
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Voys has proven to be a world class services provider , they are very understanding and flexible to accommodate customers' budget.
    Improvements
    -
    10
  • Clearcomms

    Moshe
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Never had issues with your network
    Improvements
    -
    10
  • Netcomtech

    Hennie van Rooyen
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Was very easy to do business with and telephone system was up and running in a few minutes. Web interface is easy to navigate and manage and so many options to add-on to make your telephony experience so much better.
    Improvements
    -
    10
  • iWMS

    Lee
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Athini was always pleasant, professional informative/ helpful and efficient. This made the transition pleasant and easy.
    Improvements
    -
    10
  • SHARON ROSE TRADING

    GAFSA BLOWS
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    never had any issues with calls and the customer service is beyond your expectations the service is unbeleivable and we are so gratefull with them
    Improvements
    -
    10
  • Penologa Consulting Engineers CC

    Disemelo Molotsi
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I must give thank s to Athini Kenke and the Voys team. Before we knew about Voys we had no lines for almost a month with constant follow up with our previous telecommunication provider with no luck, with any business that means there are a lot of interupptions in the service that you provide to your internal and external customers not to mention loss of Revenue. One of our company third parties recommended we speak to Voys and see if that option is viable and oh my... Viable is an understatement, within a week or two our lines we ported and we know have multiple lines from the 2 lines we had previously. Voys was the BEST option by far. I would recommed VOYS to all other companies that are struggling with their telephone lines because the process is effortless as it is explained throughly fro the first call. Thank you Sebastian for taking care of us while Athini was on leave. The VOYS team is absolutely amazing and keep up the good work. If you keep up this kind of service, you are going staight to the TOP!!!!
    Improvements
    -
    10
  • PJD FINANCIAL CAPITAL

    PENEKE DIRERO
    Happy with solution?
    Happy
    Pleasant contact?
    Very pleasant
    Review
    Great service.
    Improvements
    -
    10
  • The Jakes Gerwel Foundation

    Theo Kemp
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    I really appreciate the promptness, the professional manner in which the team helped me to set up the telephone - this made my life so much easier setting up a new office!
    Improvements
    -
    10
  • Envision Africa

    Dean Schmidt
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    One of the Best VOIP Service Providers I have dealt with so far!!! Very Pleasant , Helpful and Professional... :-) I will only use VOYS going forward.
    Improvements
    -
    10
  • Maneli Pets

    Kim Ketley
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Good quality handsets, great turn around time and fantastic customer service. Thanks Sebastiaan!
    Improvements
    -
    9
  • Young Engineers Secunda

    Suzette Smit
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Review
    Thank your for good and speedy services. You are always friendly and willing to help. A great phone system for any Business!
    Improvements
    -
    10
  • Cosmedent (Pty) Ltd

    Friedrich Makkink
    Happy with solution?
    Very happy
    Pleasant contact?
    Very pleasant
    Improvements
    -
    10