Become a VoIP provider with Voys Telecom's reseller opportunities. Offer a full-blown white label Hosted PBX to your clients.
Voys’ partner program is a wholesale white label offering. You get to offer all functionality that Voys offers. Our self-service web portal will be rebranded with your logo and colours.
Customers are your customers. You will handle signups, gather required (RICA) documents, setup, billing of customer and offer all support to your customer. Voys will never contact your customer directly.
As a partner, you receive discounts on the retail rates for calls and services. The discount increases as your total turnover increases. Partners are free to set their own pricing. Your rates may be higher or lower than Voys’ retail rates.
Upon joining, every Partner receives support to assist them with everything from onboarding to resolving customer issues. Included is up to 8 hours of 1-on-1 online training. Support documentation and online videos are made available to assist with best practices and configuration settings.
Call quality and a reliable service is dependent on the last mile connectivity. 95% of call quality issues are related to last mile connectivity. As a Partner, it is critical you take our advice and implement appropriate connectivity for voice. If you look after the connectivity and respond to customer support swiftly, you will have satisfied customers.
Voys provides you with the tools, technology, training and support to help make your service business successful. But it is you, not Voys, that has the relationship with your customers. Voys never contacts Partners’ customers.
Voys supports you on technical issues unsolvable through normal methods provided in the initial training and online help resources. Voys provides a solid carrier-grade platform and +10 years experience in Hosted VoIP.
Voys bills you at discounted pricing. We send 1 invoice on the first weekday of each month.
You can export customer billing items in CSV-format on the 1st weekday of each month and import in your preferred invoicing application.
Payment terms are strictly Prepaid. Prepaid credit can be uploaded by means of credit card or instant EFT. All prices in this document and on the Voys website exclude 15% VAT.
To qualify for our reseller opportunities, your company must:
When providing hosted PBX services the most important aspect is managing the connectivity of the phones to the Hosted PBX environment. VoIP phones run on a customer’s local network and then over a dedicated or prioritized connection. Partners need a good understanding of local networks, Internet connectivity and basic routing.
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